ctd architects fully embrace the spirit of the requirements of ISO 9001, which enables our organisation to maintain a structured and consistent approach to business, maximise internal efficiency, invest in training and development, and to maintain, through its adoption, the very highest standards of client care possible. Our recent assessment and certification by Garek Assured continues our investment with accreditation received to the latest 2015 standard.
ISO 9001:2015 specifies requirements for a quality management system when an organisation:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
ISO 14001:2015 specifies the requirements for an environmental management system that ctd architects use to enhance our environmental performance and manage our environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
We aim to achieve total client satisfaction with the product we offer by understanding the clients, as well as statutory and regulatory requirements, in an environment of continuous improvement, so clients continue to choose ctd architects as their preferred supplier and also confidently recommend our organisation to other potential clients.